Privacy Policy

1. Introduction
   Guildcon Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.guildcon.co.uk (the “Website”) or interact with our services. By using our Website, you consent to the practices described in this policy.
   
   
2. Information We Collect
   We may collect and process the following types of personal data about you:

• Contact Information: Includes your name, email address, phone number, and postal address.
• Transaction Data: Details of services you have requested from us.
• Technical Data: IP address, browser type and version, time zone setting, and other technology on the devices you use to access our Website.
• Usage Data: Information about how you use our Website, products, and services.
  
  

3. How We Collect Your Data
   We use different methods to collect data from and about you, including:

• Direct Interactions: You may provide us with your personal data by filling in forms or corresponding with us by email.
• Automated Technologies: As you interact with our Website, we may automatically collect Technical Data about your browsing actions and patterns. We collect this data using cookies, server logs, and other similar technologies.
  
  

4. How We Use Your Data
   Guildcon uses your data for the following purposes:

• To provide services: Process your orders and fulfill your requests for our conservatory building services.
• To improve user experience: Analyze how our Website is used to enhance its functionality.
• To communicate with you: Send you updates, respond to inquiries, and provide information relevant to our services.
• To comply with legal obligations: Meet requirements for legal and regulatory purposes.
  
  

5. Sharing Your Data
   We will not sell or rent your data to third parties. However, we may share your data with the following entities:

• Service Providers: Third-party companies that support our operations, such as IT service providers, who process your data on our behalf and under strict confidentiality agreements.
• Legal and Regulatory Authorities: When required by law, we may disclose your data to comply with a legal obligation or to protect our rights.
  
  

6. Data Security
   Guildcon Limited takes your security seriously and implements appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet can be guaranteed as completely secure.
   
   
7. Data Retention
   We will retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.
   
   
8. Your Rights
   Under UK data protection laws, you have rights concerning your personal data, including:

• The right to access your data.
• The right to correct any inaccuracies in your data.
• The right to request deletion of your data in certain circumstances.
• The right to restrict processing of your data.
• The right to object to processing.
• The right to data portability.
  To exercise any of these rights, please contact us at [email protected].

 

9. Cookies
   Our Website uses cookies to improve your experience and analyze how our Website is used. For more information about the cookies we use and how to manage them, please refer to our Cookie Policy.
   
   
10. Changes to This Privacy Policy
    Guildcon Limited may update this Privacy Policy periodically. Any changes will be posted on this page, and where appropriate, notified to you by email. We encourage you to review this policy regularly.
    
    
11. Contact Us
    If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected].